Fees

Explore our transparent fees and comprehensive terms and conditions for your understanding.

General boarding prices off peak

Small dogs $32.00 + GST

Medium Dogs $35.00 + GST

Large Dogs $37.00 + GST

Extra Large dogs $39.00 + GST

Cats $29.00 + GSt

day care $25.00 + gst

board & train $81.00 + gst

General Boarding Peak

small dogs $37.00 + GST

medium dogs $40.00 + gst

large dogs $42.00 + Gst

extra large dogs $44.00 + gst

Cats $34.00 + gst

There is no day care on public holidays

Boarding Terms and Conditions

1. Balanced Dog Academy provides dog / cat boarding services

from the premises located at 8324 Kings Highway Manar NSW 2622

2. The Customer has requested that Balanced Dog Academy

provide dog / cat boarding services to the Customer’s dogs and

cats on the Terms and Conditions set out in this Agreement.

3. The Customer agrees and acknowledges that all dog/s have

obtained up to date C3 vaccinations prior to check-in and will

provide such proof of vaccination upon booking. Dogs will not

be able to stay if this proof is not provided.

4. The Customer warrants that their dogs / cats will be

delivered to Balanced Dog Academy at the time of check-in in a

clean and tidy condition free from fleas or ticks. In the event

that any dogs / cats are found to possess fleas, ticks or a like

condition, Balanced Dog Academy reserves the right to require

the dogs / cats to be washed and treated as deemed appropriate

with all associated costs incurred by the Company to be

reimbursed by Balanced Dog Academy at the time of check-out. If

a dog / cat shows any signs of illness, disease or injury upon

arrival it may be refused admission.

5. The Customer warrants that it has disclosed all medical and

behavioural matters associated with their dog/s to Balanced Dog

Academy prior to check-in. The Customer acknowledges Balanced

Dog Academy has the right to refuse any dog / cat that has

considerable behavioural concerns that may pose a risk to staff.

6. In the event that a dog becomes ill or injured during their

stay, Balanced Dog Academy will use its best endeavours to

contact the Customer as soon as possible after becoming aware of

the illness or injury to discuss next steps. In the event that

the Customer cannot be contacted within a reasonable time,

Balanced Dog Academy reserves the right in its absolute

discretion to seek veterinary care for the dog if deemed

appropriate.

7. All costs and disbursements incurred by Balanced Dog

Academy in seeking such medical care for an ill or injured pet

will be reimbursed by the Customer at the time of check-out and the customer hereby indemnifies Balanced Dog Academy from and

against all such loss or expenses.

8. Balanced Dog Academy reserves the right to refuse entry of

any dog, and may also ask the Customer to collect the dog prior

to departure date if it is aggressive and unable to be managed

by staff.

9. All belongings left with the dog are done so at the

Customers risk and the Customer acknowledges that the belongings

may not be returned or may be returned dirty/torn or wet.

10. A booking confirmation fee, amounting to 25% of the total

booking, is required upon making this booking. Bookings cannot

be confirmed until the booking confirmation fee is paid. The

booking confirmation fee is not refundable, however we

understand not everything goes to plan. For any unforeseeable

reason you have to cancel your dog’s stay with us, we will

gladly transfer your booking fee as a credit to your dog’s next

stay, with the exception of all Christmas and Easter bookings

where booking confirmation fees are non-refundable or

transferable.

11. Refunds for cancellations:

A full credit is offered for a future booking, less the non refundable bookings fee fee if cancellation is made 7 days or more prior to arrival.

A 50% credit is offered, less the non refundable bookings, for less

than 7 days notice, but more than 2 days prior to arrival.

No credit will be provided if cancellation is made within a

notice period less than 2 days.

12. All prices are subject to change without notice. Fees

will be updated on the website and fees for confirmed bookings

will not be altered.

13. No refunds will be offered for early collections.

14. The Customer agrees to pay Balanced Dog Academy the full

amount of each Tax Invoice issued to the Customer for services

rendered under this Agreement without deduction or set-off at

the time of check in of their dog/s.

15. Payments by electronic funds transfer are not accepted

16. Methods of payment accepted by Balanced Dog Academy

include cash, eftpos or online card payments through Stripe.

Please contact us if you need to establish a payment plan.

17. The Customer indemnifies Balanced Dog Academy, its

employees, agents and subcontractors against:

all damages, losses, expenses, suits and costs for any

claims including any claim by any third party for loss or

damage to any property, injury or death of any person or

economic loss arising out of or relating to the behaviour

or conduct of the Customer’s dog/s whilst this Agreement

remains at foot;

all reasonable costs and disbursements which Balanced Dog

Academy may incur in recovering any sums due to be paid by

the Customer to Balanced Dog Academy, including but not

limited to any debt recovery agency fees, court fees or

legal fees;

all claims, suits and costs associated in any way by the

conduct of their respective dog/s which result in the

damage to Balanced Dog Academy property or the property of

third parties; and

all claims, suits and costs brought about by the conduct

of their respective dogs / cats which result in injury to

the Company’s staff or to third parties.

18. For the avoidance of doubt, Balanced Dog Academy disclaims

liability for general, direct, indirect, consequential, special,

or incidental damages of any kind in respect of or in any way

connected with the care of the Customer’s dog/s under this

Agreement.

19. In return for payment of the Charges for the period during

which Balanced Dog Academy provides boarding services to the

Customer’s dog/s, Balanced Dog Academy agrees to:

properly house, exercise, feed and care for the dog/s;

keep the dog/s safe and secure; and

otherwise apply with its obligations under the Agreement.

By booking you accept these Terms and Conditions

Medication Terms & Conditions·

We are happy to administer any medications/supplements

to your pet during their stay. Please ensure that all

medications are properly labelled in their original packaging

with your pet’s name and dosage amount/instructions. Please make

sure all medication information is entered into the dog's /

cat’s profile on the bookings system.

It is important to note that whilst we take all due care

when administering medications, we do not accept any

responsibility for any reactions or side effects that may occur.

If we are unable to administer your dogs / cats medication for

any reason you will be notified. If you are not contactable,

your emergency contact and/or your veterinarian will be called,

and they may be required to pick up your pet, and any costs

incurred will be the responsibility of the owner.

Needles must be supplied as single use needles.

Please also note that all medications must come in your

vets original packaging, no de-cantering and the dosage amount

must be on the veterinary practices own label and match what you

as the customer advises.

Welcome to Balanced Dog Academy

These terms and conditions outline the rules and regulations for the use of Balanced Dog Academy's Website, located at Balanced Dog Academy.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Balanced Dog Academy if you do not agree to take all of the terms and conditions stated on this page.

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The website uses cookies to help personalise your online experience. By accessing [Your Website Name], you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

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License:

Unless otherwise stated, Balanced Dog Academy and/or its licensors own the intellectual property rights for all material on Balanced Dog Academy. All intellectual property rights are reserved. You may access this from Balanced Dog Academy for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

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  • Redistribute content from Balanced Dog Academy

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Balanced Dog Academy does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Balanced Dog Academy, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Balanced Dog Academy shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Balanced Dog Academy reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Balanced Dog Academy a non-exclusive license to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organisations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organisations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System-wide Accredited Businesses except soliciting non-profit organisations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organisations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organisations:

  • Commonly-known consumer and/or business information sources;

  • Dot.com community sites;

  • Associations or other groups representing charities;

  • Online directory distributors;

  • Internet portals;

  • Accounting, law, and consulting firms; and

  • Educational institutions and trade associations.

We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of [Your Company Name]; and (d) the link is in the context of general resource information.

These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organisations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to [Your Company Name]. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organisations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of [Your Company Name]'s logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;

  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any

nature.

Website Terms and Conditions

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